All Systems Operational

Updated a few seconds ago

0

Upcoming Maintenances

1

Incidents Last 30 Days

2

Maintenances Last 30 Days

PNN Data Center Network




Operational

511 Network (Legacy)




Operational

PNN Hosted Environments




Operational

PNN Helpdesk Systems




Operational

3rd Party Services




Operational

External Services

MS Office365

History (Last 7 days)

Description

Databank Network Engineering will be performing a service provider circuit upgrade on 2026-03-19 at 21:00 until 2026-03-20 01:00 hours local time. BGP could reset causing brief latency or outage to the customers. This should be less than 10 minutes that internet availability will be lost


Components

PNN Data Center Network, 511 Network (Legacy), PNN Hosted Environments, PNN Helpdesk Systems


Locations

Eagan Data Center, PNN Services


Schedule

March 19, 2026 9:00PM - March 20, 2026 1:00AM CDT



March 20, 2026 1:00AM CDT
UPDATE

Scheduled maintenance is complete.

March 19, 2026 9:00PM CDT
UPDATE

Scheduled maintenance is starting.
Data Center LatencyDegraded Performance

Incident Status

Degraded Performance


Components

PNN Data Center Network, 511 Network (Legacy)


Locations

Eagan Data Center




March 19, 2026 9:27PM CDT
RESOLVED

We have mitigated the problem, all systems should be functioning normally.

March 19, 2026 6:56PM CDT
MONITORING

We have identified botnet activity that was causing the latency. Most activity has been mitigated. We are continuing to monitor.

March 19, 2026 5:14PM CDT
INVESTIGATING

We are aware of high latency and connectivity issues. We are working with data center engineers to identify and resolve the issue.

Description

We will be performing planned system updates on the virtual hosting environments at the Eagan data center. Systems may be unavailable during this monthly maintenance window.


Components

PNN Data Center Network, 511 Network (Legacy), PNN Hosted Environments, PNN Helpdesk Systems


Locations

Eagan Data Center, PNN Services


Schedule

March 17, 2026 11:00PM - March 18, 2026 2:00AM CDT



March 18, 2026 2:00AM CDT
UPDATE

Scheduled maintenance is complete.

March 17, 2026 11:00PM CDT
UPDATE

Scheduled maintenance is starting.